FAQs – Classes
Can I get a refund if I need to cancel a class?
Before class begins, we offer a tiered refund dependent on when you notify us you would like to cancel. For any of the conditions listed below: if we fill your seat, you may receive a full refund minus a $25 processing fee.
- Cancel up to 3 weeks before class, receive 100% refund or credit, minus a $25 cancellation fee
- Cancel up to 2 weeks before class, receive 75% refund or credit, minus a $25 cancellation fee
- Cancel up to 1 week before class, receive 50% refund or credit, minus a $25 cancellation fee
Credit is given in the form of a transferable gift certificate.
Once class begins, there are no refunds.
What happens if I miss a class?
Your instructors and TAs will do everything they can to ensure you stay on track, even if you miss a class. There are no make-ups for missed classes.
Do you offer classes for kids?
The minimum age to attend Higher Fire’s regular classes is 13, but we often allow younger kids (age 10 & up) to take class with a parent.
What do I need to bring on my first day?
Wear comfortable clothes that you don’t mind getting dirty, and bring an old towel. Everything else you’ll need is here at the studio. If you’re experienced, bring your favorite tools. Masks are recommended, but not required at this time.
When do the next classes begin?
We offer new 6-week classes every two months. Sessions are Jan/Feb, Mar/Apr, May/Jun, and so on. Check the classes page for current offerings. To join a waitlist or be notified when we post the next session, click here.
Can I work in the studio outside of class hours?
Just Try It classes to do not have additional studio time. Students in Project classes may use open studio hours as follow (subject to change):
Mon – Fri: 9:30am – 9pm
Sat: 9:30am – 6pm
Sun: 10am – 5pm
(Closed Major Holidays)
