FAQs – Classes

Can I get a refund if I need to cancel a class?

6 Week Classes

Before class begins, we offer a tiered refund dependent on when you notify us you would like to cancel. For any of the conditions listed below: if we fill your seat, you may receive a full refund minus a $25 processing fee per person.

  • Cancel up to 3 weeks before class, receive 100% refund or credit, minus a $25 cancellation fee per person.
  • Cancel up to 2 weeks before class, receive 75% refund or credit, minus a $25 cancellation fee per person.
  • Cancel up to 1 week before class, receive 50% refund or credit,  minus a $25 cancellation fee per person.

Credit is given in the form of a transferable gift certificate.

Take a Spin Classes

For cancellations more than 48 hours before your class, you may receive a full refund or a one-time reschedule. Within 48 hours of your class there are no refunds.

Once class begins, there are no refunds.


What happens if I miss a class?

Your instructors and TAs will do everything they can to ensure you stay on track, even if you miss a class.

Just Try It students must attend their 1st class as registered; one makeup per student is allowed for a missed class and must take place within the 6-week class period (subject to space availability in other JTI classes).

There are no make-ups for missed classes for project class students; we encourage you to make use of generous open studio time to make more items and/or finish your class projects.


Do you offer classes for kids?

6-week classes (Just Try It, Project Classes): The minimum age is 14, but we often allow younger kids (age 12 & up) to take class with a parent.

Take a Spin classes (2 hours, one time): Minimum age is 12.


What do I need to bring on my first day?

Wear comfortable clothes that you don’t mind getting dirty, and bring an old towel. Everything else you’ll need is here at the studio. If you’re experienced, bring your favorite tools. Masks are recommended, but not required at this time.


When do the next classes begin?

We offer new 6-week classes every two months. Sessions are Jan/Feb, Mar/Apr, May/Jun, and so on.

Take a Spin classes are also held year-round and are added every other month or so.

Check the classes page for current offerings.


Can I work in the studio outside of class hours?

YES! Students in Project classes may use open studio hours included with their class.

For $79, Just Try It students may upgrade their class with unlimited open studio hours and receive a 25lb bag of premium clay for use outside of class. The Open Studio PKG is a great way to practice what you’re learning, solidify skills, and progress more quickly.

Open studio time for students in Project classes, or upgraded JTI students, are as follows:

Mon – Sat: 10am – 10pm
Sun: 10am – 5pm
(Closed Major Holidays)